We want all of our customers to be happy with the shopping experience they have with us.  To that end, we provide all of our customers with a no questions asked money back guarantee.  If you are not happy with your experience or the item that you receive, return the un-opened item within 30 days of receiving it and we will issue you a full refund for those item/s as long as they are returned in good condition.  If you open your item and something is wrong with it or it's broken when you receive it, please contact us and we will send you instructions for returning it for a refund or a replacement.

If you have any questions about our return policy, please contact us at returns@ironpuzzles.com

Our shipping address for returns is

HippoCart.com
231 E. Penn Ave.
Robesonia, PA 19551

Please contact us before you return your item so we can provide you with instructions for making your return and to see if you qualify for a postage paid return label.